Returns & Exchanges

RETURN & EXCHANGE POLICY – ZAM ZAM VARIETY

At Zam Zam Variety, customer satisfaction is our priority. We want you to enjoy a smooth and hassle-free shopping experience. If you are not satisfied with your purchase, we offer a 7-day exchange policy under the following terms and conditions.

1. 7-DAY EXCHANGE POLICY

We offer a 7-day exchange policy, which means you have 7 days after receiving your order to request an exchange.

To be eligible for an exchange:

  • The item must be in the same condition as received.

  • The item must be unused, unworn, and undamaged.

  • All original tags, accessories, and packaging must be intact.

  • You must provide a receipt or proof of purchase.

2. HOW TO REQUEST AN EXCHANGE

To request an exchange, please contact our customer support team with your order details and reason for exchange.

Items sent back without prior approval will not be accepted.

3. DAMAGED OR INCORRECT ITEMS

Please inspect your order immediately upon delivery. If you receive a defective, damaged, or incorrect item, contact us as soon as possible so we can review the issue and arrange an appropriate solution.

4. NON-EXCHANGEABLE ITEMS

For hygiene, safety, and quality reasons, the following items are not eligible for exchange:

  • Used or opened products.

  • Items damaged due to customer misuse.

  • Products without original packaging or accessories.

  • Personal care and hygiene products, where applicable.

  • Sale or clearance items, unless received damaged or incorrect.

  • Gift cards.

5. EXCHANGE CONDITIONS

  • Exchange requests must be made within 7 days of receiving the order.

  • Exchanges are subject to product availability.

  • The replacement item must be of equal value or the customer may pay the price difference.

  • Additional delivery charges may apply depending on the reason for exchange.

  • All exchange requests are subject to inspection and approval by Zam Zam Variety.

6. NO REFUND POLICY

Zam Zam Variety operates an Exchange Only Policy.

We do not offer refunds, cash refunds, or returns for change of mind. Customers may request an exchange within 7 days of receiving their order, subject to the conditions mentioned above.

7. CONTACT US

If you have any questions or concerns regarding our Return & Exchange Policy, please contact our customer support team.

Email: zamzamvariety@gmail.com

© 2026 Zam Zam Variety | Your Satisfaction, Our Priority.